Beskrivelse
Mr. Geneen, who transformed ITT — a diversified giant with 250 profit centers on four continents dealing in everything from Wonder Bread to irrigation valves, from Avis cars to national telephone systems — into one of the world’s best run corporations, talks about how decisions are made, who makes them, and what it takes — and means — to be a successful manager. Interwoven with Geneen’s views are the experiences that shaped them. Geneen selects and distills lessons from which other managers can learn.
